Question 1

What does CiteMe do?

Accepted Answer

It tests the questions your buyers ask, without your company name, across ChatGPT, Gemini, and Perplexity, shows you the full answers and visible sources, and gives you a fix list for your site and beyond it.

Question 2

Who is CiteMe for?

Accepted Answer

B2B and professional-service firms, typically owner-led, where one missed recommendation can mean a lost client.

Question 3

Why test questions without my company name?

Accepted Answer

Buyers who haven't heard of you can't ask about you by name. Asking about your brand tests whether AI knows you exist; asking the buyer's question tests whether it would recommend you.

Question 4

What's in the free snapshot?

Accepted Answer

One question you write, one answer each from ChatGPT, Gemini, and Perplexity, the full answer text, the visible source URLs, and a PDF. One per week.

Question 5

What's in the $495 Pro run?

Accepted Answer

105 buyer questions (30 best-fit, 30 alternative-provider, 30 use-case, 15 community) across ChatGPT, Gemini, and Perplexity, with repeated samples. A website review of up to 500 pages. Source, directory, and community mapping. Drafts your team can ship: FAQs, direct-answer blocks, llms.txt and JSON-LD, and a service brief. Plus a source outreach playbook, CSV exports, up to 5 team seats, and priority support.

Question 6

Is the free snapshot a visibility score?

Accepted Answer

No. It's one answer per engine on one date. Read it as a first look, not a trend.

Question 7

Does a cited source explain why an engine recommended a company?

Accepted Answer

No. A visible source shows what appeared with the answer. It doesn't prove the engine's reasoning or guarantee that changing that source changes a future answer.

Question 8

Does CiteMe guarantee AI will recommend my company?

Accepted Answer

No. Answers change with the engine, model, wording, location, and date. CiteMe shows what happened in the runs and what's worth fixing.

Question 9

Is this a subscription?

Accepted Answer

No. The Pro run is $495 per run.

Question 10

Refunds?

Accepted Answer

No. All Pro run sales are final — CiteMe does not offer refunds. If you're unsure whether it's the right fit, email tyler@schoneman.io before you buy.

Question 11

Do you make the changes?

Accepted Answer

No. The Pro run is a diagnosis and handoff for your team or agency.

Question 12

How is this different from HubSpot's free AI Search Grader?

Accepted Answer

HubSpot's grader asks the engines about your brand and returns a score. CiteMe runs the question your buyer would ask, without your name, and shows each engine's full answer and sources. They answer different questions, and both are free to start.

Question 13

Is this GEO or AEO?

Accepted Answer

Those are industry names for this work. CiteMe measures where you stand and hands you the fixes; it doesn't sell a retainer.

Question 14

Why three engines?

Accepted Answer

ChatGPT, Gemini, and Perplexity can give different answers and show different sources for the same question.

Question 15

When do I need a monthly tracker instead?

Accepted Answer

If you need to watch many prompts every day, a monitoring tool fits better. CiteMe is the baseline and the handoff: run it before you commit to a tracker or an agency.

Question 16

How are Reddit and community opportunities handled?

Accepted Answer

CiteMe surfaces relevant conversations and helps your team assess whether participation is appropriate. A Responder Profile can shape disclosure-aware reply drafts for qualified team members, and the product can recommend not responding when a thread is unsuitable. The objective is useful, credible participation—not spam or disguised promotion.

Question 17

What if location matters for my business?

Accepted Answer

Put the city or region in your question. The snapshot form also asks whether location affects how customers choose.

Question 18

Why $495 when automated scans cost less?

Accepted Answer

Automated scans are a good quick read, and if that's all you need, use one. The Pro run is built for B2B firms where one client matters. It covers 105 buyer questions across four question types, including community questions, with repeated samples, a 500-page website review, and the off-site work (sources, directories, communities, outreach) plus drafts your team can ship.

Frequently asked questions

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